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Forum Discussion
smhex
3 years agoOccasional Contributor
Items in shared vault not available
Hi, I am using the latest version of 1Password for Mac for families. We have a shared vault to easily exchange secrets amongst each other. Recently I noticed, that if someone adds items to this share...
1P_Dave
Moderator
3 years agoThank you for reporting back. It sounds like something is going wrong with how item changes are being communicated to, or detected by, the 1Password app on your Mac. If you can reproduce the issue again then I'd like to ask you to create a diagnostics report from your Mac so that we can investigate further:
Sending Diagnostics Reports (Mac)
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/141210/items-in-shared-vault-not-available
- Your forum username:
smhex - Please do not post your diagnostic report to the forum. This is for your privacy and security.
Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave