Forum Discussion

Former Member's avatar
Former Member
2 years ago

Keeps asking for touch ID. Not on my computer. Turned off on my computer and turned off on 1Passwo

I have a Mac Air that does not have Fingerprint Touch ID. After the last computer upgrade, 1Password now asked me for it every time. I have gone to the settings of my computer and it's turned off ...
macos
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

Hello @Pezcop! 👋

I'm sorry that you're being incorrectly prompted for your fingerprint when using 1Password. To help me better understand the situation I'd like to ask you to take a screenshot of what you're seeing and attach it to your reply:

-Dave