Forum Discussion

ehuggz's avatar
ehuggz
New Contributor
10 months ago

Keyboard does not work in Windows Hello

I've been using Windows Hello PIN quite successfully for a long time. Now I get a Windows Hello prompt to enter my PIN when attempting to unlock an Account -and I cannot type anything, i.e. typing ...
windows
ehuggz's avatar
ehuggz
New Contributor
10 months ago

I followed the directions - same issue. Nothing happens when I try to type the PIN. The cursor doesn't move at all. If I press enter I get a message saying: Enter PIN