Forum Discussion

ehuggz's avatar
ehuggz
New Contributor
10 months ago

Keyboard does not work in Windows Hello

I've been using Windows Hello PIN quite successfully for a long time. Now I get a Windows Hello prompt to enter my PIN when attempting to unlock an Account -and I cannot type anything, i.e. typing ...
windows
khk's avatar
khk
New Contributor
10 months ago

Hi 1P_Dave, Here's the support ID number: QYW-32114-171

Another thing I wanna add, after 1P triggers the Win Hello window, it causes my Shift key to be constantly active (not physically). I'd have to reboot for it to be restored. I currently have unlock using Windows Hello for 1P disabled.