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Forum Discussion
Keyboard does not work in Windows Hello
I've been using Windows Hello PIN quite successfully for a long time.
Now I get a Windows Hello prompt to enter my PIN when attempting to unlock an Account -and I cannot type anything, i.e. typing ...
For a workaround in the meantime I was able to clip & paste my pin from a sticky note into the pin screen. You may also notice that when the pin screen pops up your SHIFT is locked on (not physically or caps lock) and if you move over to a browser or email and select some text it's like the shift key is being held down. I tried shift click select some text then click off a few times and that seems to clear it and allow me to enter pin.
