Forum Discussion

ehuggz's avatar
ehuggz
New Contributor
10 months ago

Keyboard does not work in Windows Hello

I've been using Windows Hello PIN quite successfully for a long time. Now I get a Windows Hello prompt to enter my PIN when attempting to unlock an Account -and I cannot type anything, i.e. typing ...
windows
kicker1597's avatar
kicker1597
New Contributor
10 months ago

I found if I just press the Shift key after the window pops up, I'm able to enter my pin.

Glad to hear the issue was identified and will be fixed, thanks!