Hi Dave, thank you very much for taking care of my case. The Support ID is [#NDA-83125-782]
However, the already answered email basically says that I have to purchase a subscription, because I've purchased mine and have been using it on Mac AND Windows, but I see no options in that email that match my needs (to use it at least with Windows 11). I DID purchase the license and have been able to use it cross-platform. If that's not possible anymore, then I regret to say good bye (and use a self hosted alternative).