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Forum Discussion
edtpg
11 months agoNew Contributor
Linux desktop client crashes on startup
Since updating to the latest version of the client, the Linux desktop client consistently crashes on first startup, and sometimes crashes again after already running.
I have the browser extension ...
- 8 months ago
Hello folks,
I'm sorry that 1Password for Linux is crashing when you first first boot your device. This is a known issue that our development team is investigating and hopes to fix in a future update to 1Password. While I don't have a timeline on when a fix will be released, the fix will be noted in our release notes as soon as it is available.
As noted in this thread, the issue should only affect the first launch after boot and subsequent launches of the 1Password app should work normally. If you're seeing different behaviour then please reach out to support@1Password.com so that we can dig deeper.
-Dave
edtpg
11 months agoNew Contributor
1P_Dave thanks! I submitted the diagnostic reports from the app.
My support ticket is KZI-99494-634.
These last 2 times I tried to make it crash at startup to get the reports, it didn't crash. Instead it temporarily fell back to unlocking with my 1P account password. Does that matter in this case?