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Forum Discussion
edtpg
11 months agoNew Contributor
Linux desktop client crashes on startup
Since updating to the latest version of the client, the Linux desktop client consistently crashes on first startup, and sometimes crashes again after already running.
I have the browser extension ...
- 8 months ago
Hello folks,
I'm sorry that 1Password for Linux is crashing when you first first boot your device. This is a known issue that our development team is investigating and hopes to fix in a future update to 1Password. While I don't have a timeline on when a fix will be released, the fix will be noted in our release notes as soon as it is available.
As noted in this thread, the issue should only affect the first launch after boot and subsequent launches of the 1Password app should work normally. If you're seeing different behaviour then please reach out to support@1Password.com so that we can dig deeper.
-Dave
trondhindenes
8 months agoNew Contributor
is anything happening to this ticket? When can we expect an update from 1password?
habibe
8 months agoNew Contributor
The update is that 1Password couldn't care less about their personal users, especially those on Linux. Enterprise is clearly their future money makers and we are just along for the ride.
Glad they were able to secure a many million dollar deal to sponsor a F1 team...
- 1P_Dave7 months ago
Moderator
I'm sorry for the disruption and frustration that the issue is causing, I agree that it's something that needs to be fixed as soon as possible. We have developers assigned to the issue and it's currently waiting in our developer's backlog queue to be investigate further and fixed.
1Password for Linux is very important, it's why we've invested in building and releasing for Linux and release frequent updates to the app. I've made a note to update this thread as soon as I have more news to share. For the time being, you can workaround the issue by re-opening 1Password if it crashes when you first start your device.
-Dave