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Forum Discussion
edtpg
11 months agoNew Contributor
Linux desktop client crashes on startup
Since updating to the latest version of the client, the Linux desktop client consistently crashes on first startup, and sometimes crashes again after already running.
I have the browser extension ...
- 8 months ago
Hello folks,
I'm sorry that 1Password for Linux is crashing when you first first boot your device. This is a known issue that our development team is investigating and hopes to fix in a future update to 1Password. While I don't have a timeline on when a fix will be released, the fix will be noted in our release notes as soon as it is available.
As noted in this thread, the issue should only affect the first launch after boot and subsequent launches of the 1Password app should work normally. If you're seeing different behaviour then please reach out to support@1Password.com so that we can dig deeper.
-Dave
yjcb2
6 months agoNew Contributor
Why did you solve this issue?
You are saying it is not fixed and it is in backlog. This is still happening on our business account and it is quite annoying. uggg.
Please keep it open until it is fixed. Marking it as solved gives the false pretense that it was fixed but it is not.
- 1P_Dave6 months ago
Moderator
Welcome to the community! Marking a post as a solution to a thread doesn't mean that the issue itself is solved or closed. It's a way to highlight the most up-to-date answer to a thread (letting them know that this is a known issue that our team is investigating) for anyone who stumbles onto the thread in the future.
-Dave
- yjcb26 months agoNew Contributor
Dear 1P_Dave ,
please note that what you are saying vs what is happening is completely opposite, and it is also decisive:
1. Once you add "Market as solution" the system will show the thread as "solved" refer to the attached image. Even though you are saying it is not solved, the specific word "solved" is added to the thread.2. The color changes to a green. So, having the word solved + the color green with a message saying "marked as solution" makes a new person coming to the thread (like me) think it is fixed, which is not the case.
- AJCxZ06 months agoBronze Expert
I suspect that marking thread replies as a Solution continues to irk even folks who recognise how you are using it. A "simple" fix [i.e. one done by others] would be to change Solution to Answer.
Other technical forums use this terminology in similar circumstances [citation not needed].