ModeratorWelcome to the community! Marking a post as a solution to a thread doesn't mean that the issue itself is solved or closed. It's a way to highlight the most up-to-date answer to a thread (letting them know that this is a known issue that our team is investigating) for anyone who stumbles onto the thread in the future.
-Dave
Dear 1P_Dave ,
please note that what you are saying vs what is happening is completely opposite, and it is also decisive:
1. Once you add "Market as solution" the system will show the thread as "solved" refer to the attached image. Even though you are saying it is not solved, the specific word "solved" is added to the thread.
2. The color changes to a green. So, having the word solved + the color green with a message saying "marked as solution" makes a new person coming to the thread (like me) think it is fixed, which is not the case.
Since updating to the latest version of the client, the Linux desktop client consistently crashes on first startup, and sometimes crashes again after already running.
\n\nI have the browser extension and desktop app integration enabled, and I use my system unlock method as the unlock option for the desktop app (local account password popup instead of biometrics).
\n\nThis crash happens regardless of triggering unlock via the extension, launching the desktop app directly, or triggering the app's global search shortcut (ctrl-alt-space for me).
\n\nThis happens on both Kubuntu 24.04.1 LTS and Pop!_OS 22.04 LTS.
\n\nIn both cases, the desktop app is installed via apt.
\n\nQuick edit: I originally wrote this for desktop client version 8.10.48. I updated to version 8.10.50 and the issue does still exist.
\n","kudosSumWeight":6,"postTime":"2024-11-01T09:44:36.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:linux","text":"linux","time":"2025-01-27T11:33:34.855-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:110161_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":990},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}]},"Conversation:conversation:110161":{"__typename":"Conversation","id":"conversation:110161","solved":true,"topic":{"__ref":"ForumTopicMessage:message:110161"},"lastPostingActivityTime":"2025-04-25T12:58:35.585-07:00","lastPostTime":"2025-04-25T12:58:35.585-07:00","unreadReplyCount":30,"isSubscribed":false},"ModerationData:moderation_data:110161":{"__typename":"ModerationData","id":"moderation_data:110161","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:110161_1":{"__typename":"Revision","id":"revision:110161_1","lastEditTime":"2024-11-01T09:44:36.000-07:00"},"ForumReplyMessage:message:154646":{"__typename":"ForumReplyMessage","id":"message:154646","conversation":{"__ref":"Conversation:conversation:110161"},"author":{"__ref":"User:user:19868"},"revisionNum":1,"uid":154646,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Linux desktop client crashes on startup","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:154646"},"parent":{"__ref":"ForumReplyMessage:message:154598"},"body":"Dear 1P_Dave ,
please note that what you are saying vs what is happening is completely opposite, and it is also decisive:
1. Once you add \"Market as solution\" the system will show the thread as \"solved\" refer to the attached image. Even though you are saying it is not solved, the specific word \"solved\" is added to the thread.
2. The color changes to a green. So, having the word solved + the color green with a message saying \"marked as solution\" makes a new person coming to the thread (like me) think it is fixed, which is not the case.
","body@stringLength":"1150","rawBody":"
Dear
please note that what you are saying vs what is happening is completely opposite, and it is also decisive:
1. Once you add \"Market as solution\" the system will show the thread as \"solved\" refer to the attached image. Even though you are saying it is not solved, the specific word \"solved\" is added to the thread.
2. The color changes to a green. So, having the word solved + the color green with a message saying \"marked as solution\" makes a new person coming to the thread (like me) think it is fixed, which is not the case.
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Hello folks,
\nI'm sorry that 1Password for Linux is crashing when you first first boot your device. This is a known issue that our development team is investigating and hopes to fix in a future update to 1Password. While I don't have a timeline on when a fix will be released, the fix will be noted in our release notes as soon as it is available.
\nAs noted in this thread, the issue should only affect the first launch after boot and subsequent launches of the 1Password app should work normally. If you're seeing different behaviour then please reach out to support@1Password.com so that we can dig deeper.
\n-Dave
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\n-Dave
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\n-Dave
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\n-Dave
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