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edtpg's avatar
edtpg
New Contributor
6 months ago
Solved

Linux desktop client crashes on startup

Since updating to the latest version of the client, the Linux desktop client consistently crashes on first startup, and sometimes crashes again after already running. I have the browser extension ...
linux
  • 1P_Dave's avatar
    1P_Dave
    3 months ago

    Hello folks, 

    I'm sorry that 1Password for Linux is crashing when you first first boot your device. This is a known issue that our development team is investigating and hopes to fix in a future update to 1Password. While I don't have a timeline on when a fix will be released, the fix will be noted in our release notes as soon as it is available. 

    As noted in this thread, the issue should only affect the first launch after boot and subsequent launches of the 1Password app should work normally. If you're seeing different behaviour then please reach out to support@1Password.com so that we can dig deeper.

    -Dave

1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
17 days ago

yjcb2 

Welcome to the community! Marking a post as a solution to a thread doesn't mean that the issue itself is solved or closed. It's a way to highlight the most up-to-date answer to a thread (letting them know that this is a known issue that our team is investigating) for anyone who stumbles onto the thread in the future. 

-Dave

yjcb2's avatar
yjcb2
New Contributor
16 days ago

Dear 1P_Dave​ ,

please note that what you are saying vs what is happening is completely opposite, and it is also decisive:
1. Once you add "Market as solution" the system will show the thread as "solved" refer to the attached image. Even though you are saying it is not solved, the specific word "solved" is added to the thread.  

2. The color changes to a green. So, having the word solved + the color green with a message saying "marked as solution" makes a new person coming to the thread (like me) think it is fixed, which is not the case. 

 

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    16 days ago

    yjcb2​ 

    Thank you for the feedback, I can certainly see your perspective. I've passed along your comment to our community administration team so that they can consider improvements in the future. 

    -Dave