Forum Discussion

RohanSJ's avatar
RohanSJ
New Contributor
3 days ago

Linux: System authentication no longer being used

I use 1Password on Linux Mint (version 21.3 for a long time now), and for years have been unlocking the Chrome browser extension (I always have the latest Chrome release) with my ThinkPad T530's fing...
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1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
3 hours ago

Hello RohanSJ​! 👋

I'm sorry that system authentication isn't working to unlock 1Password on your Linux device. As first step, can you try the following: 

  1. Make sure you have the latest version of 1Password.
  2. Make sure that you are able to use system authentication to unlock your computer.
  3. Turn off Unlock using system authentication in Settings > Security, then turn it back on again.


If system authentication works to unlock your device but not 1Password, even after following these steps, then I'd like to ask you to create and share a 1Password diagnostics report from your Linux device:


Attach the diagnostics to an email message addressed to support@1password.com

With your email please include:

  • A link to this thread: https://www.1password.community/discussions/1password/linux-system-authentication-no-longer-being-used/168715
  • Your forum username: RohanSJ


You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks very much!

-Dave