Forum Discussion

Former Member's avatar
Former Member
3 years ago

Login credentials not auto-filling for one website.

I have one website that will not autofill for either the macOS or iOS Safari browsers. I have not tried other browsers or OSes.

I've inspected the webcode in hopes of being able to alter the Web Form Details in the 1Password login to get it to populate, but either I'm not doing it correctly or the website's code is making it impossible.

Does anyone have a solution for the following webpage login?

ā€¢ https://www.grifolsplasmaexpresskiosk.com/login

Thank you for your time.

1Password Version: 7.9.6 (70906003)
Extension Version: 7.9.6
OS Version: macOS Ventura
Browser: Safari

browser extension
  • steph_giles's avatar
    steph_giles
    Icon for 1Password Team rank1Password Team
    3 years ago

    @Djgsd86232, on behalf of Brendan, you are most welcome.

    Let us know if there is anything else we can help with at all.

  • Former Member's avatar
    Former Member
    3 years ago

    Thank you for passing it along.

  • BrendanR1P's avatar
    BrendanR1P
    Icon for 1Password Team rank1Password Team
    3 years ago

    Hi @Djgsd86232 ,

    I've tested this website on my own device and I was able to reproduce this issue. I've reported this issue to our development team to make them aware.

    In the meantime, one method in which you can fill the fields on this website is by using the drag and drop method on the following link - https://support.1password.com/getting-started-browser/#use-drag-and-drop-to-fill-in-apps

    I hope this helps! šŸ˜€

    -- Brendan

    ref:dev/core/core#18559