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Forum Discussion
Login email vs contact email
I have just changed the email address in my 1Password account. No problem - received the email authentication challenge and completed the process. I logged out and went to login again and was forced to use the previous email address. I could not login using the new email address. Do I need to regenerate my secret key as well?
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5 Replies
- 1P_Tommy
Moderator
@Heffor1
👋 I replied to your submission. If you have any questions please reply to us via email as we have a direct line of communication going. I'm closing this to prevent duplication of efforts.
@Heffor1:
We will be happy to check this for you. To avoid sharing your account information here, can you send us an email to mailto:support+forum@agilebits.com from your account's registered email address so we can continue the conversation there?
After you have sent the email, please post the ticket number you received so we can locate your message and connect it with this forum discussion.
Looking forward to your message!
Hi @Heffor1!
I logged out and went to login again and was forced to use the previous email address. I could not login using the new email address.
Make sure you select the Sign in to another account link on the 1Password.com login page, so you can login with your new credentials :+1:
Do I need to regenerate my secret key as well?
No need to :)
