Forum Discussion

CloudNine's avatar
CloudNine
New Contributor
2 years ago

Login Site icons not importing

If I recall, by adding the website address 1password automatically retrieves the actual icon for that business/entity. Recently this is not happening and all I see are the generic letters that 1password creates. Am I misremembering this feature? Thanks in advance.


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5 Replies

  • 1P_Evon's avatar
    1P_Evon
    Icon for 1Password Team rank1Password Team

    CloudNine,

    Thank you for your reply. I've submitted the request for our team to have the icons added for these websites. Let me know if there's anything else I can help you with.

    -Evon

    ref: dev/projects/rich-icons/-/issues/668
    ref: dev/projects/rich-icons/-/issues/667
    ref: dev/projects/rich-icons/-/issues/669
    ref: dev/projects/rich-icons/-/issues/670

  • CloudNine's avatar
    CloudNine
    New Contributor

    Update: Looks like as of now, no new entries are able to import the website/company icons. FYI.

  • CloudNine's avatar
    CloudNine
    New Contributor

    Yes, I do have the preferences set to show app and website icons, and are missing in the items list, items details, everywhere. thanks.

    Here's recent sites since June that will not import icons:
    https://www.bankwithfidelity.com
    https://www.trueclassictees.com
    https://www.cutco.com
    https://www.eventbrite.co

  • 1P_David's avatar
    1P_David
    Icon for 1Password Team rank1Password Team

    Hi CloudNine, thanks for reaching out!

    That's correct! When adding the website address to your Login item, 1Password will automatically retrieve and add the related icon if it exists in the database. Are you no longer seeing the icon for all your items, or just a specific one? Additionally, can you clarify if the related icon is missing in the item list, the item's details, or both?

    If there's a specific website icon that isn't being automatically added, can you share the URL with me?

    I look forward to hearing from you!

    -David

  • CloudNine

    Please ensure you have the following enabled:

    1Password > Preferences (Settings) > Privacy - Show app and website icons