Hi stevenj, the login form that you shared seems completely different from the one in your screenshot. Do you get to that specific form from https://mychartor.providence.org? If so, what steps do you take? If not, what is the URL that you use to get to the form from your screenshot?
I'd also like to see a screenshot of the suggestion that you received in the username field. On the NYTimes website, there was an issue with the email address from an Identity being suggested. However, we can't say that the same is happening on this website without reviewing a screenshot, testing directly on the form, or getting the page structure of the form.
If you are more comfortable, you can send us an email with those details. Address that email to mailto:support+forum@1password.com. With your email please include:
- A link to this thread: https://1password.community/discussion/140339/login-suggestion-incorrect#latest
- Your forum username: stevenj
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks!