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Former Member's avatar
Former Member
3 years ago

Am I right that some iOS apps will never play nice with 1Password?

So far I've been able to train 1Password to work seamlessly with most apps, but there do seem to be exceptions. I've had particular problems with the apps I use for banking. I got them working, but I was forced to manually enter the password and go through various security confirmation steps and was never given the option to have 1Password autofill. So, again, my title question: am I right that some iOS apps will never play nice with 1Password?


1Password Version: 8.10.7
Extension Version: Not Provided
OS Version: OS 16.5
Browser:_ Not Provided

5 Replies

  • bugwhat

    Yes, Password AutoFill not suggesting a login but still filling a login when you search for it can be caused by an app not including an associated domain. Password AutoFill will match the apps that you use to your login items in 1Password by taking the associated domain associated with an app and comparing it against the website URL in your login items. If there is a match then Password AutoFill will offer to fill your login information.

    If an app doesn't include an associated domain then I suggest reaching out to that app's developer as suggested by Grey in their post above.

    I hope that helps! 🙂

    -Dave

  • bugwhat's avatar
    bugwhat
    Super Contributor

    Sometimes an app does not show the suggestions when auto filling. However I am able to tap search for the sign in and scroll for the correct sign in.
    After face i.d. kick in I’m good unless I intentionally sign out of the app.
    question
    When you say the app doesn't have an "Associated Domain, is the example I just gave one of the symptoms.

  • clarino's avatar
    clarino
    Frequent Contributor

    I had this same question and first looked at your documentation and, not finding an explanation, came here and spent time searching for people asking the question, wondering how far back I should go through questions before coming to answers that were too old to be accurate, etc.

    In order to spare others from this same process, please make this answer part of your documentation. Grey's answer is very good. I'm not asking you to change it. Just take the entire answer as written and make it official so it doesn't have to be asked again.

  • GreyM1P's avatar
    GreyM1P
    Icon for 1Password Team rank1Password Team

    Hi there @AntonioM

    We do hear about iOS apps that don't work well with autofilling, and this is usually because:

    • the app doesn't have an "Associated Domain", such as twitter.com for the Twitter app, and as such, neither iOS nor 1Password know what items to suggest, or
    • the app actively blocks autofilling into its fields, or
    • the app actively blocks copy/pasting into its fields, or
    • similar anti-autofill measures, or a combination of the above.

    If you find that apps are behaving like this, it's usually best to provide that feedback directly to their developers through their App Store listing, letting them know that their app isn't compatible with autofill. In particular, they should be following Apple's guidelines for iOS developers, found here:

    ☞ Password AutoFill | Apple Developer Documentation

    Apps which don't follow those guidelines will usually not allow autofill, so in those cases you may have to copy and fill passwords into apps that don't work with 1Password.

    Unfortunately, it is quite often banking and other financial apps which are the most reluctant to follow these guidelines, and as a result, cause the most difficulties in using autofill. We wrote An open letter to banks some time ago, and its main points are still relevant today.

    We're optimistic about the future in this regard, and we'd like to think that banks and other financial institutions will see the benefit in not preventing their customers from autofilling strong random passwords. There's still resistance to it in places, but I'm personally hopeful we see a change in approach in the near future. :)

    — Grey

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Hi people. I'm on a trial to 1P having used a different password manager for years and although it's working pretty smoothly on my Android phone, logging on to it on browsers on Windows 11 is madly frustrating.

\n

I've tried logging in on Firefox, Chrome, Brave and their browser extensions.  The only joy I've had is using Tor in a private window. 

\n

All I want to do (which seems pretty straightforward to me coming from my previous PW manager) is set up my laptop to use my Windows Hello biometric login as I do pretty straightforwardly on my Android phone. When I can't log in and try to use the recovery key it tells me that's not working either because I've logged in \"too recently\" or \"recent attempt was cancelled\" - ?...

\n

Any help much appreciated, 

\n

Thanks

","body@stringLength":"843","rawBody":"

Hi people. I'm on a trial to 1P having used a different password manager for years and although it's working pretty smoothly on my Android phone, logging on to it on browsers on Windows 11 is madly frustrating.

\n

I've tried logging in on Firefox, Chrome, Brave and their browser extensions.  The only joy I've had is using Tor in a private window. 

\n

All I want to do (which seems pretty straightforward to me coming from my previous PW manager) is set up my laptop to use my Windows Hello biometric login as I do pretty straightforwardly on my Android phone. When I can't log in and try to use the recovery key it tells me that's not working either because I've logged in \"too recently\" or \"recent attempt was cancelled\" - ?...

\n

Any help much appreciated, 

\n

Thanks

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Login to 1password failing on Win11","moderationData":{"__ref":"ModerationData:moderation_data:159878"},"body":"

Hello deepee​! 👋

\n

I'm sorry that you're running into issues when signing in. I see that you've reached out to our support team via email, please continue the conversation there. 

\n

To prevent duplication of efforts, I'll close this community thread. 

\n

-Dave

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