Forum Discussion

donblanco's avatar
donblanco
New Contributor
3 years ago

Long delay before allowed to log in to browser extension

When I open my browser (latest version of Chrome) and open the extension to log in, it just sits there for 10-15 seconds before the password field shows up and I can actually log in. This only starte...
browser extension
steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
3 years ago

Hey donblanco,

I'm sorry for the trouble.

Can you let me know if you have the 1Password desktop app installed? If yes, can you give your computer a complete restart and let me know if it improves things?

If you do not have the 1Password app installed can you try the following:

  1. Right click the 1Password icon in your browser toolbar and choose Settings
  2. Disable 'Integrate with 1Password app'

Let me know how you get on!