Getting started with 1Password for your growing team, or refining your setup? Our Secured Success quickstart guide is for you.
Forum Discussion
Former Member
4 years agoMac beta 8.5.0.83, QR scanner doesn't appear in any context
With 8.5.0 B83 on Monterey, the QR code scanner fails to work using the app, or in Firefox or Safari. With the app, when I am editing a record and I click the QR scan button there is a brief beachbal...
Former Member
4 years agoIt was a false alarm, the problem was not with 1Password. Both the app and the browser plugins for Safari and Firefox were failing to detect a QR code that was present on the screen, but it was probably because the QR code contained incomprehensible information: the code was just for downloading a Synology authenticator app. After obtaining that app, the site displayed the real QR code for 2FA and 1Password correctly found it. So for anyone finding this in the far future, in at least this case, if 1Password encounters a QR code that isn’t recognized as useful, it won’t report the issue beyond saying it didn’t find a code. Like flatly reporting it did not find an elephant in your bedroom and not mentioning that there is however a large tiger in there.