Forum Discussion

Anonymous's avatar
Anonymous
3 years ago

mac keyboard touch ID stopped working after last update to 8.8.0

sys prefs touch id is ghosted and mac doesn't give me option to use touch id for login or 1password. i setup new admin user and login and touch id icon doesn't show up in sysprefs. ran diagnostics, n...
macos
ravron's avatar
ravron
Occasional Contributor
3 years ago

With help from support, I uninstalled 1Password and removed all local data per these instructions. Uninstalling alone did not work, but wiping all local data did.