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Forum Discussion
Former Member
4 years agomac mini lagging, ball spinning
i do not know what is causing this? 1password, or Clean my mac X, or Nord vpn? i uninstalled clean my mac X seems to be working batter? however, 1password keeps asking me to sign in in the dashbar?
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1P_Tommy
Moderator
4 years ago@hmwbkk
We highly recommend excluding 1Password from cleaner type apps. They have been known in the past to become overzealous and remove user data. We would not want something like that to happen to you.
Off-hand are you using Safari and clearing the browser history? If so, this is a known behavior in how Safari has implemented clearing the browser history. Other browsers do not experience this as they are configured differently. We've had a few user of 3rd party apps experience it while removing unwanted cookies from Safari.
It might be best to get us a diagnostic and more details on what's happening.
- Open 1Password.
- Tap your 1Password account icon from the 1Password home screen.
- Tap Settings.
- Tap Help.
- Click Send Diagnostics.
The diagnostic report doesn't include any private information like your logins, Password, or Secret Key. About 1Password diagnostics information