Forum Discussion

snozdop's avatar
snozdop
Super Contributor
4 years ago

[MAC] Universal Autofill instantly crashes 1PW

Tried to use Universal Autofill for the first time when logging into view my account information in the Mac AppStore app, and I type cmd-\ and the window pop ups with matching logins, but when I press Return to Autofill, 1Password just crashes instantly, everytime.

Here's an excerpt from the 1Password quit unexpectedly window:

```
Process: 1Password [70124]
Path: /Applications/1Password.app/Contents/MacOS/1Password
Identifier: com.1password.1password
Version: 8.8.0-8.NIGHTLY (8.8.0-8.NIGHTLY.110944)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: 1Password [70124]
User ID: 501

Date/Time: 2022-05-03 22:16:11.696 +0100
OS Version: Mac OS X 10.15.7 (19H1824)
Report Version: 12
Anonymous UUID: 5BCC78F0-2EDC-664C-D0D9-D006E2AFAE57

Sleep/Wake UUID: C298E06E-B186-49A1-91B2-A90B55FF9D88

Time Awake Since Boot: 220000 seconds
Time Since Wake: 56000 seconds

System Integrity Protection: enabled

Crashed Thread: 50 tokio-runtime-worker

Exception Type: EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes: 0x0000000000000001, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Termination Signal: Illegal instruction: 4
Termination Reason: Namespace SIGNAL, Code 0x4
Terminating Process: exc handler [70124]

Application Specific Information:
BUG IN CLIENT OF LIBDISPATCH: Assertion failed: Block was expected to execute on queue [com.apple.main-thread]
```

I can copy and paste the password ok, but not autofill it.


1Password Version: 8.8.0-8.NIGHTLY
Extension Version: Not Provided
OS Version: macOS 10.15.7

37 Replies

  • 1P_Rob's avatar
    1P_Rob
    Icon for 1Password Team rank1Password Team

    We've had two more reports of a crash when using Universal Autofill on Catalina. snozdop if you could provide a stack trace, that would help us dig in faster. I think that should have been displayed in the same "1Password quit unexpectedly" window that you copied from before. Could you send us the entire contents of that window? If you want to email it instead of posting here, just send to support+forum@1password.com and include a link to this discussion.

    Thanks!

  • cortig's avatar
    cortig
    Super Contributor

    Thanks! I was wondering… It has to be something different then :-) (which is sad, since the more people are affected by the same bug, the more likely it is that it will be identified and corrected — my crashing issue has been going on for quite some time and making my life miserable).

    I haven’t seen any Universal Autofill on my Catalina Mac, but it’s not a feature I use often. I’ll try to play with it some more to see whether it could indeed be a Catalina issue.

    Corentin

  • cortig's avatar
    cortig
    Super Contributor

    Out of curiosity snozdop, are you using 1Password in multiple user accounts on that Mac running Catalina??
    I have a similar configuration and frequent crashing issues when trying to use 1Password from a second user account on that Mac.

  • 1P_PeterG's avatar
    1P_PeterG
    Icon for Community Manager rankCommunity Manager

    Hi snozdop, we're still collecting information about this, so thank you for letting us know that it occurred on the 8.7 Production release as well. We're following up on our end!

  • snozdop's avatar
    snozdop
    Super Contributor

    A bit of additional info... I just tried switching to the Production version (v8.7.0 Build 80700098), just to check if it was something introduced in the Nightly versions, but unfortunately, it still does the same... Crashes instantly on attempting to Autofill,

    I can't be the only one running Catalina am I - although I haven't seen any other reports of this?

  • 1P_Rob's avatar
    1P_Rob
    Icon for 1Password Team rank1Password Team

    Thank you so much for the report, @snozdrop! I was able to do this successfully just now, but I'm on Monterey, not Catalina, so that might be the difference. I'll make sure our Mac team sees this.

    ref: dev/core/core#15005