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aaronmorgan's avatar
aaronmorgan
New Contributor
2 years ago

macOS Touch ID No Longer Working: "That Didn't Work"

Hello, I'm having trouble using Touch ID. I recently removed my fingerprint from macOS Settings and re-added it and now I can no longer use my fingerprint to unlock 1Password. When I open the d...
macos
sturmsucht's avatar
sturmsucht
New Contributor
2 years ago

hej! got a new mac mini with magic keyboard, but when I try to use 1password with touch id I get a "that didn't work. similar to this thread: https://1password.community/discussion/146623/touch-id-does-not-work-in-new-macbook-air

I reinstalled 1password and also did a reset of 1password as suggested, but nothing.

any other tips?

1Password Version: 1Password for Mac 8.10.36 (81036049)
Extension Version: Version 2.26.1 22600103 stable
OS Version: macOS 14.5 (23F79)
Browser: Brave Version 1.67.134 Chromium: 126.0.6478.186