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Forum Discussion
aaronmorgan
2 years agoNew Contributor
macOS Touch ID No Longer Working: "That Didn't Work"
Hello,
I'm having trouble using Touch ID. I recently removed my fingerprint from macOS Settings and re-added it and now I can no longer use my fingerprint to unlock 1Password.
When I open the d...
1P_Dave
Moderator
2 years agoI'm happy that the team was able to help. 🙂
If anyone else is running into issues with Touch ID not working then please send in a diagnostics report and the team will be able to provide a workaround for your specific situation while our development team works on a permanent fix.
-Dave