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aaronmorgan's avatar
aaronmorgan
New Contributor
2 years ago

macOS Touch ID No Longer Working: "That Didn't Work"

Hello, I'm having trouble using Touch ID. I recently removed my fingerprint from macOS Settings and re-added it and now I can no longer use my fingerprint to unlock 1Password. When I open the d...
macos
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

1Pemikaadeo

It's possible that you might be running into a scenario that doesn't currently have an available workaround. However, I'll have the team review your diagnostics report again and reach out to you via email with another reply as soon as possible. Keep an eye on your inbox.

-Dave

ref: XGQ-26977-699