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rldefelice's avatar
rldefelice
New Contributor
2 years ago

Magic Keyboard w/TouchID and Passkey Issue on Mac Mini M1

When I try to use TouchID on a Magic Keyboard to access an account through a website with a passkey setup, the TouchID functionality does not work. I am presented with a 1Password "Sign in with a pas...
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1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

Hello rldefelice! 👋

I'm sorry to hear that Touch ID isn't working when signing in using a passkey. Saving and signing in using a passkey is handled by 1Password in the browser, are you otherwise able to unlock 1Password in the browser using Touch ID without issue?

I am presented with a 1Password "Sign in with a passkey" prompt that requires me to click on "Sign in".

If 1Password is locked then you'll usually see an "Unlock 1Password" button, can you post a screenshot of the prompt that you're seeing so that I can better understand the issue?

-Dave