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Forum Discussion
Master password is asked more often instead of Windows hello pin
I'm running the nightly releases, and since a week or so 1Password asks more often for the master password instead of the Windows hello pin. Previously, it asked for the password after a reboot after...
1P_Gem
Moderator
ModeratorHi Former Member,
I understand that for the last week, you've had to enter your account password rather than your Hello PIN after the app restarts for an update, and that this behaviour was not occurring previously.
To investigate this further, I'd like to ask you for a diagnostics report from your Windows PC:
Attach this file in an email addressed to support+windows@1password.com. With your email please include:
- A link to this thread: https://1password.community/discussion/132541/master-password-is-asked-more-often-instead-of-windows-hello-pin#latest
- Your forum username:
Tertius3
You'll receive an automated response from our BitBot assistant with a Support ID. Please post that number here. Thanks!
