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sherifelabd's avatar
sherifelabd
Occasional Contributor
4 years ago

Master password on iPad different than on my iPhone!!!

First I had one password on both iPad and iPhone, then suddenly I was logging in the iPad it started giving me wrong password Message all the time, so I tried the older password and it logged me in. ...
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Anonymous's avatar
Anonymous
4 years ago

Hi sherifelabd!

It sounds like you have different vaults on your two devices. The way 1Password unlocks is:

  • If a Primary vault exists, then it unlocks using the Master Password for that vault, regardless of what, if any, memberships are signed in
  • If a single 1Password membership is signed in, then it unlocks using the Master Password for that membership account
  • If multiple memberships are signed in, then it unlocks using the Master Password of the first added membership

Did you perhaps add a 1Password account to the iPad, but not on your phone (or viceversa)? This would explain what you are seeing.