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Former Member's avatar
Former Member
4 years ago

Master password stopped being recognized

Was using FaceID to generally access app, but on occasion I needed my master password. Everything worked fine until recently, when my Face ID did not work and I tried to use the master password I have always used. However, now the app says it does not recognize my master password.

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Referrer: forum-search:https://1password.community/search?Search=Master%20password%20not%20recognized

ios

1 Reply

  • 1P_Tommy's avatar
    1P_Tommy
    Icon for Moderator rankModerator
    4 years ago

    It looks like you have been talking with my colleague Kayla via email. Let's continue that direct line of communication.