Signing back into the Community for the first time? You'll need to reset your password to access your account. Find out more.
Forum Discussion
svish
7 months agoOccasional Contributor
Memory leak? Something hanging?
What's going on here? Seems like very excessive resource usage for a password manager?
Tried to attach the log file, but doesn't seem like I'm allowed to attach .log or .zip files here.
1Password Version: 8.10.36
Extension Version: 2.26.1
OS Version: Windows 10
Browser: Edge
- 1P_Dave
Moderator
Hello svish! 👋
Thank you for reaching out, the team would be happy to investigate this further. Please email your logs as an attachment to
support+forum@1Password.com
and include a link to this thread.After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and make sure it's gotten to the right place. 🙂
-Dave
- 1P_Dave
Moderator
Thank you for posting the Support ID! I confirm that my colleagues have received your diagnostics report and you'll receive a reply via email as soon as possible.
To prevent duplication of efforts, I'll close this thread.
-Dave
ref: HPM-49468-727