Forum Discussion

svish's avatar
svish
Occasional Contributor
2 years ago

Memory leak? Something hanging?

What's going on here? Seems like very excessive resource usage for a password manager?

Tried to attach the log file, but doesn't seem like I'm allowed to attach .log or .zip files here.

1Password Version: 8.10.36
Extension Version: 2.26.1
OS Version: Windows 10
Browser: Edge

windows

3 Replies

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    2 years ago

    svish

    Thank you for posting the Support ID! I confirm that my colleagues have received your diagnostics report and you'll receive a reply via email as soon as possible.

    To prevent duplication of efforts, I'll close this thread.

    -Dave

    ref: HPM-49468-727

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    2 years ago

    Hello svish! 👋

    Thank you for reaching out, the team would be happy to investigate this further. Please email your logs as an attachment to support+forum@1Password.com and include a link to this thread.

    After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and make sure it's gotten to the right place. 🙂

    -Dave