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Forum Discussion
Anonymous
3 years agoMessage by using 1Pw
Sorry, I speak French. When using 1Password, suddenly a new window opened in Safari. There was no site address on the address bar. and I found the following text : "The database was terminated.
Th...
steph_giles
1Password Team
3 years agoHey @michele,
I'm sorry for any confusion caused. You can find out more about what this message means here: If you see "The 1Password browser extension needed to restart".
If the 1Password browser extension is working, you can close the browser tab with the error message and continue using the browser extension.
If the 1Password browser extension isn’t working then we suggest restarting your browser and sign in to your 1Password account if you’re asked to. Then check if the browser extension is working again.
If you continue to have trouble you can find some more tips int the guide I have shared above.
Let us know if you have any questioins.