Forum Discussion

Anonymous's avatar
Anonymous
4 years ago

MFA detection for signon.service-now.com

G'day, a whole bunch of different ServiceNow sites authenticate via the https://signon.service-now.com site. Form-fill for username and password works perfectly but detection of the MFA/TOTP field o...
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kevin_li's avatar
kevin_li
Icon for 1Password Team rank1Password Team
4 years ago

@EqualWing Hello!

It sounds like you've run into a bug that has recently surfaced. I'm afraid we've exhausted all options to get this to work with a manual label in the TOTP field. We already tried changing the one-time password title to the corresponding HTML attributes of the name and id tags, but no luck.

Our developers are tracking and investigating the issue further. Hopefully, they will be able to fix it soon.

In the meantime, my best recommendation is to Drag and Drop your login details to the site: How to drag and drop. The Drag and Drop feature is supported with the 1Password extension as well as the desktop app.

ref: dev/core/core#8339