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Forum Discussion
Migration Incomplete
The number of items in the subscription vault does not match the number in the standalone vault. Why?
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provid...
1P_Dave
Moderator
ModeratorHello @MikeV99! 👋
I'm sorry to hear that you're running into an issue when migrating from a standalone vault to a 1Password account. I'd like to ask you to create a diagnostics report from your Mac:
Sending Diagnostics Reports (Mac)
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/127553/migration-incomplete
- Your forum username:
MikeV99 - Please do not post your diagnostic report to the forum. This is for your privacy and security.
The report will be in zip format. Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
