Forum Discussion

Former Member's avatar
Former Member
3 years ago

Missing the pop-up alart that automatically save my password when login

Hi, I am a new 1Password user, and I use Chrome on Windows.

I found when I input the username and password into any webpage and then click the "login" button, 1Password did not give me an alerts tab to save or update the username/password pair, like Chrome did before I use 1Password.

Is there any mistake in my settings? Or does 1password not have this function?

1Password Version: Not Provided
Extension Version: 1Password in the browser 2.6.0
OS Version: Windows 10
Browser:_ Chrome

browser extension

3 Replies

  • steph_giles's avatar
    steph_giles
    Icon for 1Password Team rank1Password Team
    3 years ago

    Hey @xuanlan,

    I have raised this with our team as I agree those instructions are a bit misleading. In order to save your login you will need to click on the 'Save in 1Password' prompt prior to submitting the form.

    I hope this helps to clear things up, let us know if you have any questions.

  • Former Member's avatar
    Former Member
    3 years ago

    Hello, I have read this page. this page said "1Password will ask you to save your new login. Click Save.
    If 1Password doesn’t ask you to save your new login, submit the form."
    But I did not receive any asked tab.

  • Ekalb's avatar
    Ekalb
    Super Contributor
    3 years ago

    Hello,
    You can read this to help you : https://support.1password.com/save-fill-passwords/