ModeratorHello @BGS022! 👋
I'm sorry to hear that you're having trouble accessing your 1Password account. I see that one of my colleagues sent you an email earlier today, can you check your spam/junk folder to see if it might have landed there? I've also just sent you a new email as a followup, if you don't see it then please let me know.
-Dave
ref: JXA-15931-523
registered and set up password and received Secret Key Emergency Kit. (from my Windows pc). And turned on the 2-step authorization.
\nI set up/linked 1password with Duo on my iphone. Then tried to back out of linking to Duo by deleting the account for 1password in Duo.
\nUnable to reload in Duo or sign in to 1password as it is looking for that 6-digit code and I have no way of getting it out of 1password.
\nSent email to 1password customer support but have not received a response in over 10 hours.
\nNot my finest move with these two apps but would really appreciate advice on how to start over with the whole thing!
1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided
\nReferrer: forum-search:mistakes in setting up my account has me locked out as I have no way to obtain the 6-digit code
registered and set up password and received Secret Key Emergency Kit. (from my Windows pc). And turned on the 2-step authorization.
\nI set up/linked 1password with Duo on my iphone. Then tried to back out of linking to Duo by deleting the account for 1password in Duo.
\nUnable to reload in Duo or sign in to 1password as it is looking for that 6-digit code and I have no way of getting it out of 1password.
\nSent email to 1password customer support but have not received a response in over 10 hours.
\nNot my finest move with these two apps but would really appreciate advice on how to start over with the whole thing!
1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided
\nReferrer: forum-search:https://1password.community/search?Search=mistakes%20in%20setting%20up%20my%20account%20has%20me%20locked%20out%20as%20I%20have%20no%20way%20to%20obtain%20the%206-digit%20code
Hello @BGS022! 👋
\n\nI'm sorry to hear that you're having trouble accessing your 1Password account. I see that one of my colleagues sent you an email earlier today, can you check your spam/junk folder to see if it might have landed there? I've also just sent you a new email as a followup, if you don't see it then please let me know.
\n\n-Dave
\n\nref: JXA-15931-523
","body@stringLength":"430","rawBody":"Hello @BGS022! 👋
\n\nI'm sorry to hear that you're having trouble accessing your 1Password account. I see that one of my colleagues sent you an email earlier today, can you check your spam/junk folder to see if it might have landed there? I've also just sent you a new email as a followup, if you don't see it then please let me know.
\n\n-Dave
\n\nref: JXA-15931-523
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