Forum Discussion

FredericC's avatar
FredericC
Frequent Contributor
5 years ago

Mouse scroll wheel stops working

Hello,

From time to time, mouse scroll wheel stops functioning. It happens around twice a day. I have multiple apps open and the mouse scroll stop to work in finder/browser/different apps. It doesn't happen when I'm focused on 1password app.

If I quit apps one by one the mouse wheel isn't working.
If I quit 1password app the mouse wheel immediately works again.

I noticed that 1 password was locked when it happened but I'm not 100% sure about this information yet.

Didn't had this issue with 1password v7

Frederic

1Password Version: 8.2.2-72
Extension Version: Not Provided
OS Version: macOS 11.6

betas

13 Replies

Show More
  • K_J__1P's avatar
    K_J__1P
    Icon for 1Password Team rank1Password Team
    4 years ago

    @"Frederic.C" Thank you for the additional details. I have not been able to reproduce the issue, but I did file a bug report in our internal tracker to see if our team can find the issue.

    If you discover any actions that seem to trigger the problem, please let us know. Thanks!

    ref: dev/core/core#10786

  • FredericC's avatar
    FredericC
    Frequent Contributor
    4 years ago

    Hi,

    I don't use Touch ID.
    I use Browser extension with multiple browsers open most of the time (Firefox / Safari and sometime Chrome / Edge)
    1Password integration is set to ON on each browser extension settings yes.

    Frederic

  • K_J__1P's avatar
    K_J__1P
    Icon for 1Password Team rank1Password Team
    4 years ago

    @"Frederic.C", thanks for providing this feedback. If you find any other examples that might be helpful, please let us know. A couple of quick questions. Do you use Touch ID? Also, do you use the browser extension with integration with 1Password 8 enabled? Thanks!