Forum Discussion

Former Member's avatar
Former Member
4 years ago

Move from 1password 7 to the .com version?

Hello,

I have 1password 7 standalone version. If I wanted to create an account for the new 1password.com version, how would I transfer my data?

1Password Version: 7.8.7
Extension Version: Not Provided
OS Version: Not Provided

macos

6 Replies

  • Former Member's avatar
    Former Member
    4 years ago

    That is good to hear @marcellom, thank you for the confirmation. Do you perhaps have multiple vaults in the app, which you were trying to migrate? I wonder if perhaps the error is referring to those additional vaults. If you don't have any additional vaults other than the Primary one, it was probably something temporary then.

  • Former Member's avatar
    Former Member
    4 years ago

    @marcellom:

    Do you also see all your items on the 1Password.com website, after you log into your account in the browser?

  • Former Member's avatar
    Former Member
    4 years ago

    It seems like the items were copied anyway. It just didn't end properly.

  • Former Member's avatar
    Former Member
    4 years ago

    Unfortunately this is how ti went

  • Former Member's avatar
    Former Member
    4 years ago

    Hi @marcellom!

    This documentation page shows you the steps you need to follow:

    https://support.1password.com/migrate-1password-account/

    Please let us know how it went!