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Hello,

I have 1password 7 standalone version. If I wanted to create an account for the new 1password.com version, how would I transfer my data?

1Password Version: 7.8.7
Extension Version: Not Provided
OS Version: Not Provided

","body@stringLength":"290","rawBody":"

Hello,

I have 1password 7 standalone version. If I wanted to create an account for the new 1password.com version, how would I transfer my data?

1Password Version: 7.8.7
Extension Version: Not Provided
OS Version: Not Provided

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me!"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/QueryHandler-1752130640321":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/QueryHandler-1752130640321","value":{"title":"Query Handler"},"localOverride":false},"ModerationData:moderation_data:53574":{"__typename":"ModerationData","id":"moderation_data:53574","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:53574":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:-1"},"id":"message:53574","entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:53568/message:53574","revisionNum":1,"uid":53574,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:53568"},"conversation":{"__ref":"Conversation:conversation:53568"},"subject":"Re: Move from 1password 7 to the .com version?","moderationData":{"__ref":"ModerationData:moderation_data:53574"},"body":"

That is good to hear @marcellom, thank you for the confirmation. Do you perhaps have multiple vaults in the app, which you were trying to migrate? I wonder if perhaps the error is referring to those additional vaults. If you don't have any additional vaults other than the Primary one, it was probably something temporary then.

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Yes

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"5","kudosSumWeight":0,"repliesCount":0,"postTime":"2021-08-23T01:18:14.000-07:00","lastPublishTime":"2021-08-23T01:18:14.000-07:00","metrics":{"__typename":"MessageMetrics","views":5},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}]},"ModerationData:moderation_data:53572":{"__typename":"ModerationData","id":"moderation_data:53572","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:53572":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:-1"},"id":"message:53572","entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:53568/message:53572","revisionNum":1,"uid":53572,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:53568"},"conversation":{"__ref":"Conversation:conversation:53568"},"subject":"Re: Move from 1password 7 to the .com version?","moderationData":{"__ref":"ModerationData:moderation_data:53572"},"body":"

@marcellom:

\n\n

Do you also see all your items on the 1Password.com website, after you log into your account in the browser?

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It seems like the items were copied anyway. It just didn't end properly.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"74","kudosSumWeight":0,"repliesCount":0,"postTime":"2021-08-23T00:19:27.000-07:00","lastPublishTime":"2021-08-23T00:19:27.000-07:00","metrics":{"__typename":"MessageMetrics","views":2},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}]},"ModerationData:moderation_data:53570":{"__typename":"ModerationData","id":"moderation_data:53570","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:53570":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:-1"},"id":"message:53570","entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:53568/message:53570","revisionNum":1,"uid":53570,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:53568"},"conversation":{"__ref":"Conversation:conversation:53568"},"subject":"Re: Move from 1password 7 to the .com version?","moderationData":{"__ref":"ModerationData:moderation_data:53570"},"body":"

Unfortunately this is how ti went
\n

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Hi @marcellom!

\n\n

This documentation page shows you the steps you need to follow:

\n\n

https://support.1password.com/migrate-1password-account/

\n\n

Please let us know how it went!

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