Forum Discussion

ghostdog's avatar
ghostdog
Occasional Contributor
2 years ago

"Moving your data" takes ages, clearly there's a bug!

I already write to support via email but: I move from 1P6, first install 1P7 (load automatically the 1P6 data), next add an "sub online" account in 1P7 and I got the pop up, "move data?", I say yes...
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macos
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

Hello ghostdog! 👋

I'm sorry that you're running into trouble when migrating from 1Password 6 to 1Password 8. Our support team can help you with this and I see that they sent you a new response a few hours ago. Please look for that response in your inbox and continue the conversation there.

To prevent duplication of efforts, I'm closing this thread. 🙂

-Dave

ref: JPI-37666-853