Forum Discussion

meherally1's avatar
meherally1
New Contributor
2 years ago

MS Edge extension not suggesting passwords

I know I must have both the "Password Sync" and "Offer to save passwords" options enabled in this browser. I have sync turned on in my profile, but when I access settings>profiles>Password the "offer...
browser extension
1P_Evon's avatar
1P_Evon
Icon for 1Password Team rank1Password Team
2 years ago

meherally1,

I'm sorry you're still encountering this problem. I definitely understand trying to get the highest score in Watchtower. 😄

So that I can take a closer look at the issue you are experiencing, I would like to request that you send us some information to mailto:support+forum@1Password.com. With your email, please include the following:

  • A link to this thread: https://1password.community/discussion/148610
  • Your forum username: meherally1
  • A diagnostics report from the 1Password desktop app and the 1Password extension:
  • First, please recreate the issue you are experiencing.
  • Generate a diagnostic report from the 1Password app and the 1Password extension using the steps here -> https://support.1password.com/diagnostics/
  • Attach both files to your email.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here, and I will be able to locate your message and ensure it has reached the right place. Thank you!

-Evon