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Forum Discussion
Multiple 1Passwords Issues
Don't want to jump on the bandwagon of the move away from native macOS app but getting very tired of the stability of 1Password on macOS. In the past I never thought about password management. 1Pass...
1P_Dave
Moderator
ModeratorHello berksgr! 👋
I'm sorry that you're running into multiple issues with 1Password for Safari. As a first step, can you try the following:
1. Close all open web browsers.
2. Right-click on the 1Password icon at the top of your Mac's screen and then click Quit. Wait until the icon disappears.
3. Double-click on **1Password** from your Mac's Applications folder.
4. Open your web browser.
Then, if you see the issue again, I'd like to ask you to create a diagnostics report from 1Password in your browser so that I can investigate further:
Send a diagnostics report (browser extension)
Attach the diagnostics to an email message addressed to support@1password.com
With your email please include:
- A link to this thread: https://www.1password.community/discussions/1password/multiple-1passwords-issues/154399
- Your forum username: berksgr
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
I think it's important to understand that we have paid for this service. And it's glitchy. And to get it to work, we have to provide you with information. I just want to live my life here. I'm not getting paid for this, right? I have had to uninstall and reinstall the app and the Safari Extension multiple times just to be able to use what I paid for.
- 1P_Dave
I've replied to you over in the other thread that you created, let's continue the discussion there. 🙂
-Dave
