Forum Discussion

New Contributor

2 months ago

Multiple 1Passwords Issues

Don't want to jump on the bandwagon of the move away from native macOS app but getting very tired of the stability of 1Password on macOS. In the past I never thought about password management. 1Pass...

browser extension

macos

ricsto

New Contributor

24 days ago

I have to agree where MacOS is concerned. Specifically the Safari plugin. It's either really very slow to populate username/password fields or populates part of a password and no username and requires restarts of the safari to resolve.. Sadly I've just renewed my subscription last week but browser plugin, which is my goto is just getting worse. There's no doubt 1password has far richer capability than the new MacOS option but one is free and one isn't and I'm struggling to justify the subscription cost.

1P_Dave

Moderator

23 days ago

ricsto

I'm sorry that you're running into issues with 1Password for Safari. Are you able to share the address of one of the webpages where you're running into the issues so that I can try to reproduce it on my end?

-Dave

1P_Dave
Moderator
2 months ago
Hello donileo! 👋
I'm sorry that Quick Access isn't working on your Mac. I'm not able to reproduce the issue here on my end, can you check to make sure that your Quick Access keyboard shortcut hasn't been changed? Follow these steps:
Open and unlock 1Password for Mac.
Click on 1Password next to the  in the menu bar.
Click Settings.
Check to make sure that Quick Access is still set to Shift-Command-Spacebar under Keyboard Shortcuts.

If it's already properly set, can you restart your Mac to see if that gets things working? Let me know if you still see the issue.
-Dave
- donileo
  Occasional Contributor
  2 months ago
  Hi 1P_Dave. Yes under 1Password Settings Quick Access is set to Shift-Command-Spacebar. Restarting my mac does not resolve the issue. I killed as many apps as possible on my mac as well and still not working.
  - 1P_Dave
    Moderator
    2 months ago
    donileo
    
    Thank for the reply. If you temporarily set the shortcut to something else then are you able to use the new shortcut to open Quick Access? If you can then it is possible that another app might be using Shift-Command-Spacebar and conflicting with 1Password?
    
    You can try to rule out other apps by booting into Safe Mode (where most third-party apps won't load) and opening 1Password. Then try to use Shift-Command-Spacebar there: Start up your Mac in safe mode
    
    Let me know how that goes.
    
    -Dave
donileo
Occasional Contributor
2 months ago
That sounds like autofill. I am talking about Quick Access. Its a command that is used to quickly display a mini search interface in 1password upon which the item you select is shown in the main 1Password interface.
- 1P_Dave
  Moderator
  2 months ago
  MrUserGuy
  
  I've replied to your post about AutoFill over in the other thread. Let's continue the discussion there.
  
  -Dave
- MrUserGuy
  New Contributor
  2 months ago
  Thanks for the clarification.. Yes, two different things.. Autofill is also intermittently broken.
MrUserGuy
New Contributor
2 months ago
If you are referring to AutoFill on websites/forms using 1Password for Safari, mine is also now broken.. Has worked fine for years but it stopped working correctly after either the Sequoia 15.4 update, or the last 1Password for Safari update, not sure which.

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1Passwords Issues","id":"message:154399","revisionNum":1,"repliesCount":27,"author":{"__ref":"User:user:19822"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:154399"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:154399"},"body@stripHtml({\"truncateLength\":200})":" Don't want to jump on the bandwagon of the move away from native macOS app but getting very tired of the stability of 1Password on macOS. In the past I never thought about password management. 1Pass...","body@stringLength":"709","rawBody":"

Don't want to jump on the bandwagon of the move away from native macOS app but getting very tired of the stability of 1Password on macOS.

In the past I never thought about password management. 1Password was excellent, stable.

Now I have several issues.

Clicking on a username or password to copy only works sometimes. It says it's copied but the cut n paste buffer doesn't have it.

The safari plugin is almost unusable. On a daily basis it will not show the passwords for the site I'm on. I goto the icon for 1Password in the safari and open it. It sits there and spins for a bit then loads.

Still it doesn't work. It only starts working when I restart Safari. Not great !

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ricsto

-Dave

","body@stringLength":"434","rawBody":"

-Dave

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