Forum Discussion

berksgr's avatar
berksgr
Occasional Contributor
5 months ago

Multiple 1Passwords Issues

Don't want to jump on the bandwagon of the move away from native macOS app but getting very tired of the stability of 1Password on macOS. In the past I never thought about password management. 1Pass...
browser extension
macos
delfuego's avatar
delfuego
Occasional Contributor
5 months ago

I was going to start a new thread, but see this one basically encapsulates everything that I am currently banging my head against. Currently, I can't get the 1P extension in Safari to fill anything; I've tried quitting 1P and Safari and restarting, I've tried deactivating the extension and reactivating it, everything. Everything works fine in Chrome; in Safari, NADA.

I've generated two diagnostics files, and am about to send them to 1P support; I did two because I wanted it to be clear this wasn't just a single website that wouldn't auto-fill, it's literally everything.

I hate to jump on the bandwagon, but the instability of the Safari integration has gotten so bad that it's making me question continuing to use 1P. I'm not sure what happened, why things have gotten worse and worse so quickly, but... it's bad.

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    4 months ago

    delfuego​ 

    I'm sorry for the frustration. If you see the issue again then please send in the diagnostics reports that you mentioned and our team can investigate further. You can find instructions on how to send in diagnostics reports here. 

    -Dave

    • delfuego's avatar
      delfuego
      Occasional Contributor
      4 months ago

      1P_Dave​ I *did* send them, within moments of the comment I left.

      • 1P_Dave's avatar
        1P_Dave
        Icon for Moderator rankModerator
        4 months ago

        Thank you! Please continue to work with our team over email. 

        -Dave

  • delfuego's avatar
    delfuego
    Occasional Contributor
    5 months ago

    Hysterical — I just walked away from my computer for a minute, came back, and now 1P is happily filling fields in Safari.

    THIS is the frustration — the fact that it sometimes works, most of the time DOESN'T work, and there's no rhyme or reason or anything you can wrap your head around that might fix the times when it's not working.

    This is baffling.