Forum Discussion

Former Member's avatar
Former Member
2 years ago

My 1password 8 and https://my.1password.com/ is not loading data

My local 1password 8 is only syncing data to 2018 and https://my.1password.com/ is reporting ClientError json 900


1Password Version: 8.10.13
Extension Version: Not Provided
OS Version: Windows 11 22H2
Browser: Edge

  • Former Member's avatar
    Former Member

    There is no sync progress bar when 1password 8 is getting data.

  • Former Member's avatar
    Former Member

    If only I could access my email password can you help here?

  • GreyM1P's avatar
    GreyM1P
    Icon for 1Password Team rank1Password Team

    Hi @FearTec

    It's likely to be easier to help you with this directly by email. Send us an email at support+forum@1password.com and you'll receive an auto-reply from šŸ¤– BitBot. It will contain a conversation number, which looks like [#ABC-12345-123] ā€“ post that here and I'll be able to make sure your message goes to the right team. I look forward to hearing from you. :)

    ā€” Grey

  • Former Member's avatar
    Former Member

    I reinstalled Win 11 and 1Passsword 8 but it has only downloading data to 2019

  • Former Member's avatar
    Former Member

    1Password is blocking me from my data