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Former Member
3 years agoMy 2FA not being recognized
Installed 1Password on new iPhone 14 Pro and did not save my Google 2FA code from my previous phone before I erased it. I installed Google 2FA on new device but 1Password is not recognizing it.
1P_Dave
Moderator
3 years agoHello @HueG! 👋
Just to make sure that I understand correctly: you have two-factor authentication turned on for your 1Password account but you didn't transfer the one-time password for 1Password from the Google Authenticator app on your old phone? If that's correct then can you please try the steps in this article:
Let me know if that doesn't work or if I misunderstood.
-Dave