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Former Member's avatar
Former Member
3 years ago

My sad downgrade story to 1PW7 from 1PW8

You've probably read enough angry stories about people not being happy about 1PW8, and all the reasons behind it. So I'm going to try really hard to make this a constructive story that might help fut...
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1P_Evon's avatar
1P_Evon
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3 years ago

Hello Tales,

Thank you for reaching out! I'm sorry to hear about the issues you're having with 1Password. That's certainly not the expected behaviour we want our users to experience. I'd like to troubleshoot the issues you're having with 1Password 8 further.

If there are any screen recordings or diagnostics logs, I recommend sending an email to mailto:support+forum@1password.com so that our support team can help you directly.

With your email please include:

  • A link to this thread: https://1password.community/discussion/139413/my-sad-downgrade-story-to-1pw7-from-1pw8
  • Your forum username: Tales

After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I’ll be able to locate your message and make sure it’s gotten to the right place.

We look forward to assisting you further, Tales.