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Hi @Zews:
Thanks for following up. As you can imagine, with the recent change to Chrome's code signing certificate, we're a bit busier than we usually are, so I sincerely appreciate your patience and understanding as we work through helping customers like yourself migrate to a 1Password membership.
We offer two extensions for Chrome, 1Password classic, and 1Password in the browser. 1Password in the browser is our newer extension that offers more features, but only works with vaults in a 1Password account, and doesn't support local standalone vaults. The 1Password classic extension requires the desktop app, and does support standalone vaults, but doesn't offer as many features as our newer browser extension. For Safari, the 1Password extension is provided directly by 1Password 7 for Mac, and isn't downloaded separately.
It sounds like you may be used to previous functionality, where 1Password would autosubmit Login items after filling. We removed this feature in 1Password 7.2, and our Vice President of Engineering, Client Apps Michael Fey talks a bit about it's removal here in the "Mojave, mo' secure" section. In short, as operating systems have advanced, we became more limited on methods in which we could automatically submit, as well as situations where a website didn't behave quite as expected, resulting in potentially confusing situations. Requiring that you press return
or click the Login or Sign In button on a page gives you one last chance to ensure that everything looks good before submitting the page.
1Password in the browser should be offering inline suggestions, like so:
If you're not seeing inline suggestions, check that "Offer to fill and save passwords" and "Show autofill menu on field focus" are enabled in Settings (Right click the 1Password icon in Chrome's toolbar > choose Settings):
Additionally, you mentioned that your wife invited you to her family account. Has she confirmed your account yet? After you accept the invite, she would have received an email prompting her to confirm your account to gain access to the Shared vault. After taking that step, you can view the Shared vault, as well as verify your standalone vault items were migrated to your Private vault by checking on 1Password.com. If they were not migrated successfully, continuing the email conversation would be the best bet, as my colleagues in the Migration team would be best equipped to ensure that all of your standalone vault items get moved to your 1Password account.
Just as a closing note, since we're unable to discuss account specifics here in public on the Support Community to protect your privacy and security, it often times is necessary to ensure that a conversation is moved over to email.
Thanks again for your patience!
Jack