Forum Discussion

snowy's avatar
snowy
Super Contributor
4 years ago

Native Password AutoFill Extension macOS

So one of the people in my family subscription for 1P relies heavily on iCloud Keychain. The nice piece about using the native autofill extension is entries from both show up together in-line. This h...
browser extension
macos
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
8 months ago

Tokyokiller 

I'm sorry that 1Password for Safari isn't working properly for you and your family. I've shared your request to have 1Password support the macOS AutoFill feature with our Product team and it will be considered for the future. 

For the time being, can you tell me a little more about the issues that you're running into with 1Password in Safari? I'd like to help with those or open a bug report with our development team so that we can get those issues fixed. 

-Dave

Tokyokiller's avatar
Tokyokiller
New Contributor
7 months ago

The issue I am running into is that the Safari extension regularly bugs out and doesn't activate correctly, so it will be in the field I need it in but I can't get it to activate and populate the information. Unfortunately today, I missed out on an coveted Ontario parks camp site due to this because the extension bugged out, I had to close Safari and re-open it leading me to be delayed and someone else snagged the site. I've even had this happen when I need to log into Ticketmaster to grab tickets urgently during a pre-sale.

I am actually considering migrating my information to Apple Passwords this summer before my subscription runs out this November to cut down on the issues I am running into when it comes to this.

I am literally happy in every possible way with 1Password except for the macOS experience.

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    7 months ago

    Tokyokiller​ 

    I'm sorry that 1Password for Safari didn't fill your login information into a webpage at an important time. It sounds like you're running into a known issue that our development team is working with our friends at Apple to resolve in a future update to Safari. If you run into the issue in the future then opening the current website in a new tab, or restarting Safari, will get things working again. 

    Alternatively, you can fill your items using the desktop app's Universal Autofill feature even if 1Password for Safari temporarily stops working: Use Universal Autofill in apps and browsers on your Mac

    -Dave

    #36808