Forum Discussion

XIII's avatar
XIII
Super Contributor
2 years ago

Need to re-connect with 1Password in the browser multiple times per day

Lately 1Password in the browser (in Safari) complains a lot that I need to unlock 1Password (for example to use a passkey), but even when I unlock the 1Password main App, the extension keeps showing ...
browser extension
steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
2 years ago

Hi XIII,

It sounds like 1Password in Safari is having a hard time connecting with your 1Password app. I think it would be useful if we could take a closer look at some logs and what may be going wrong.

I'd like to ask you to send over a console log from your browser as well as a diagnostics report:

Please attach the reports to an email message addressed to support+forum@1password.com with a link to this thread.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thank you.