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Dougieboy99
2 years agoNew Contributor
Need To Uninstall 1 Password
I currently have 1 pass on my Ipad, Iphone, Windows 11 Desktop and a Windows 11 Laptop, its taken me a few weeks to load but it is working as designed for me. The Problems started when I invited my w...
1P_Dave
Moderator
2 years agoI'm sorry that your wife ran into problems when using 1Password on her devices. 1Password will never change a password for an item without a user's explicit permission and our support team would love to help you get your wife up and running with 1Password if she's willing to give it another shot. You can reach our dedicated concierge team by emailing support+forum@1Password.com
That being said, if you'd like to remove 1Password from her iPhone and iPad you can follow the instructions here: How to uninstall 1Password
Do I delete the two vaults i set up for her first? She has only 2 items in the Shared Vault and 1 item in another vault.
Once your wife has confirmed that those items are saved somewhere else (like another password manager) you can remove them from the shared vaults that you created for her. You can then delete the vaults providing that there's nothing in them that you need to keep. Keep in mind that vault deletion is permanent.
Let me know if you have any questions.
-Dave