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wmdalvarez's avatar
wmdalvarez
New Contributor
4 months ago
Solved

New Firefox Tab shows No Passwords

In the latest version of 1pass for Firefox, if I click on a new tab, then click on my 1Pass extension, normally, I expect to be able to look through all my sites and choose open and fill. However, n...
browser extension
vault management
  • 1P_Dave's avatar
    1P_Dave
    3 months ago

    madrigal_Josh​ and wmdalvarez​ 

    Thanks for the ping! I can confirm that a fix has now been released in 1Password for Firefox 8.11.0.25 (BETA). The stable version of 1Password for Firefox was never affected.

    If you run into any other issues then let me know. 

    -Dave

madrigal_Josh's avatar
madrigal_Josh
New Contributor
3 months ago

The same is happening to me, and it's very frustrating. 1P_Dave​, I too get to the Firefox homepage when I open a new tab, but none of the credentials are available, not even favorite or recommended ones. Searching yields nothing. It's just like an complete empty vault.

However, when I'm on an active tab with a url, opening the extension works exactly as expected. I tried it on this page as I was writing, and sure enough, no issue. However, open a new tab, and the extension fails to load any credentials.

I opened the new tab, went to a site, and opened the extension: credentials were there. I then clicked the back button back to the Firefox home tab: no credentials loaded.

Worth noting I'm using the 1Password Beta extension, Mac OS 15.4.1 (24E263), Firefox 139.0.1 (aarch64).